How Mark Kelly used conversational AI to help win a Senate seat

How Mark Kelly used conversational AI to help win a Senate seat

Conversational artificial intelligence has rapidly smartened and scaled since chatbots first entered mainstream social media in 2016. The first few iterations of chatbots on Facebook Messenger were simple, enabling restaurant reservations, flower deliveries, and other structured calls to action. Now, roughly one U.S. presidential term later, conversational experiences are increasingly intuitive. The AI technologies behind…