How Salesforce overcame its pandemic ‘paralysis’ and learned to ‘lean into the change’

Radically adapting a business with more than 50,000 employees during a pandemic isn’t easy, even for one built specifically for the cloud era. But after almost 9 months, Salesforce has almost completely transformed just about aspect of the way it operates. According to Salesforce president and COO Bret Taylor, that progress came after a slow…